/Shipping & Payment / Returns
Shipping & Payment / Returns 2019-11-11T10:51:12+01:00

Free shipping for orders of more than EUR 49.50 per order within the Federal Republic of Germany

DE/DHLDE/GLSSwitzerland
4,95 €4,95 € 9,50 €
France*Austria
11,20 €7,50 €

*    Shipments for France and the Netherlands (excluding overseas territories)

Destination CountryDelivery time**
BelgiumE + 3-4 working days
BulgariaE + 5-7 working days
DenmarkE + 3-4 working days11)
GermanyE + 2-3 working days
EstoniaE + 5-6 working days11)
FinlandE + 4-5 working days
FranceE + 2-4 working days11)
GreeceE + 6-8 working days11)
Great BritainE + 4-6 working days11)
IrelandE + 3-5 working days
ItalyE + 4-6 working days11)
LatviaE + 4-6 working days11)
LithuaniaE + 5-6 working days
LuxembourgE + 3-4 working days

** Shipping times may differ from the regular transit times

DestinationDelivery time**
MonacoE + 5-6 working days
NetherlandsE + 3-4 working days11)
AustriaE + 3-4 working days
PolandE + 3-5 working days
PortugalE + 5-7 working days11)
RomaniaE + 5-7 working days
SwedenE + 3-4 working days
SwitzerlandE + 3-4 working days
SlovakiaE + 4-6 working days
SloveniaE + 4-5 working days
SpainE + 4-5 working days11)
Czech RepublicE + 3-5 working days
HungaryE + 4-6 working days
DestinatioDelivery time **
ChinaE + 8-10 working days
Hong KongE + 8-10 working days
JapanE + 8-10 working days
RussiaE + 5-7 working days
South KoreaE + 8-10 working days

Prices valid until December 2019

Shipping service provider + depends on country

Paymentprovider

Returns

Due to German and European legislation, we do not take back or exchange open products from the cosmetics and dietary supplement sectors. In this case, the integrity of the seal applied to the products in the course of production is decisive. Returns of unopened products from the fields of cosmetics and food supplements and all other products to be returned please send to:

Hofem Logistikzentrum Rhein Main
c/o Intermail GmbH
Retourenabteilung
Flughafenstrasse 9
64347 Griesheim